ZAGEPros can accompany your elder using their preferred transportation mode and stay with them during their appointments and errands.
A ZAGEPro can assist your elder with any light tasks around the house not involving anything personal, such as medical or financial. They can also help interact with service workers, such as plumbers and electricians, and delivery people.
Your ZAGEPro can meet your elder at their home or other location, help them with transportation of your elder’s choice, and be with them in the waiting room. The ZAGEPro will wait for them during the appointment (ZAGEPros are not allowed into the examination rooms or beyond the patient waiting areas, and cannot provide medical advice or opinions).
You can feel confident in your elders safety. Our ZAGEPros have been background checked and behavioral and situational interviews have been conducted.
All ZAGEPros have been fully vaccinated. We follow the CDC guidelines published at www.cdc.gov.
You can reach out to us anytime by calling our Customer Service number - 877-328-1637 - or you can send an email to info@getzage.com. Please contact us and we can discuss any issues or questions you may have.
ZAGE® is available in New York City for now. ZAGE will be available in other areas in the U.S. later this year. If you are not in this area, please let us know where your elder is by contacting us here. We will let you know when the ZAGE® service is available in their area.
The co-founders at ZAGE have over 50 years of experience in elder advocacy. Based on selection criteria by our co-founders, ZAGEPros are individually selected. They are background checked and have completed behavioral assessments and situational interviews. ZAGEPros are often retired law enforcement officers, nurses, teachers, social workers and EMTs.
ZAGEPros are trained by us and our certified training partners.
All ZAGEPros have been trained to be aware of the importance of privacy. Privacy and safety of elders accompanied by ZAGEPros are very important to us. We keep these issues top of mind in everything we do.