It’s easy! Sign in to your ZAGE® app, click on the service you want and when you want it. You will get a list of ZAGEPros™ who are available in your aging adult area and at the times you requested, on your screen. You can check out the profiles of each ZAGEPro and choose the person that you want - that’s all! You will be able to contact the ZAGEPro™ before and during the service, if you need to give them any pointers. The ZAGEPro™ will let you know when they start helping your aging adult and when they are finished. Now you can go and relax!
ZAGEPros can accompany your aging adult using their preferred transportation mode and stay with them during their appointments and errands.
A ZAGEPro can assist your aging adult with any light tasks around the house not involving anything personal, such as medical or financial. They can also help interact with service workers, such as plumbers and electricians, and delivery people.
Your ZAGEPro can meet your aging adult at their home or other location, help them with transportation of your aging adult choice, and be with them in the waiting room. The ZAGEPro will wait for them during the appointment (ZAGEPros are not allowed into the examination rooms or beyond the patient waiting areas, and cannot provide medical advice or opinions).
Our ZAGEPros are trained to be as helpful as possible. They are not trained medical personnel, but they can remind your aging adult to take their medication.
ZAGEPros can accompany aging adult to their bank but are not allowed to answer any questions about your aging adult finances. ZAGEPros will give your aging adult and their banker the privacy they need for their transactions.
You can feel confident in your aging adult safety. Our ZAGEPros have been background checked and behavioral and situational interviews have been conducted.
All ZAGEPros have been fully vaccinated. We follow the CDC guidelines published at www.cdc.gov.
You can reach out to us anytime by calling our Customer Service number - 877-328-1637 - or you can send an email to firstname.lastname@example.org. Please contact us and we can discuss any issues or questions you may have.
Billing starts when the ZAGEPro arrives at your aging adult location. ZAGE does not charge for travel time to or from your aging adult location.
ZAGE® is available in New York City for now. ZAGE will be available in other areas in the U.S. later this year. If you are not in this area, please let us know where your aging adult is by contacting us here. We will let you know when the ZAGE® service is available in their area.
The co-founders at ZAGE have over 50 years of experience in elder advocacy. Based on selection criteria by our co-founders, ZAGEPros are individually selected. They are background checked and have completed behavioral assessments and situational interviews. ZAGEPros are often retired law enforcement officers, nurses, teachers, social workers and EMTs.
ZAGEPros are trained by us and our certified training partners.
All ZAGEPros have been trained to be aware of the importance of privacy. Privacy and safety of aging adult accompanied by ZAGEPros are very important to us. We keep these issues top of mind in everything we do.